Frequently asked questions about your ticket and guided tour to the Mosque-Cathedral of Córdoba
Here you'll find clear answers to the most common questions before booking: schedules, meeting point, changes and cancellations depending on the option you choose.
Can't find your question here? Message us on WhatsApp +34601168332 and we'll get back to you with the exact information for your case.
Purchase and confirmation of your booking
How do I book and what do I receive upon confirmation?
Choose the option you need (guided tour with admission included, without admission if you already have your ticket, small group, private or combined), select an available day and time, and your visit is organized before you arrive. Once finished, you'll receive an email confirmation with your voucher and access details.
Does the voucher work straight from my phone?
Yes. The booking is confirmed by email and the voucher is designed to be used from your phone on the day of the visit, with no need to print it.
Can I book for today or tomorrow?
It depends on real availability. The fastest way to check is the calendar: if there are time slots available, you can book; if a date or time slot shows no spots, it means there's no capacity for that option at that time.
What happens if I don't receive the confirmation email?
First check your spam or promotions folder and make sure the email address entered during checkout is correct. If it still doesn't appear, message us and we'll look into it with your booking details.
Schedules and availability at the Mosque
What are the Mosque-Cathedral's opening hours?
Tourist visiting hours depend on the day and season. On Sundays and public holidays, tourist access is usually arranged in two slots: 08:30–11:30 and 15:00–19:00 (March–October) or 15:00–18:00 (November–February).
Can the schedule change for celebrations or occasional closures?
Yes. Tourist access may be limited due to liturgical celebrations, so it's best to arrive with extra time. On Sundays there are midday masses that affect the operation of the interior.
How far in advance should I book?
If you know the day and want a specific time slot, it's best to book as soon as you see availability on the calendar, especially on Sundays, public holidays or when looking for very specific times.
Does the climb up the Bell Tower have a separate schedule?
Yes. The Bell Tower has a separate ticket managed by the Cathedral Chapter itself, with its own schedule and capacity. It isn't part of our guided tours.
Access to the monument and meeting point
Where is the meeting point if I book a guided tour?
The meeting point is at the Gate of Forgiveness of the Mosque-Cathedral, opposite the Sabor a España shop. It's the same meeting point for all languages.
Where does the guided tour start and end?
The tour starts at the Gate of Forgiveness and ends at the Puerta de Santa Catalina.
Do I have to enter and leave with the guide?
Yes. Under the monument's rules, groups enter and leave together with their guide, and you can't finish the tour and stay inside on your own afterward.
How early should I arrive at the meeting point?
We recommend arriving at least 10 minutes early to find your guide calmly and start on time.
What's the access like if I buy a general or audio-guide ticket?
With these options you book by date and time and visit the monument at your own pace. Once confirmed, you'll receive an email confirmation with the access details so you arrive with your visit already organized.
Guided tour with or without admission included
What's the difference between booking with admission included or just the guide service?
If you book with admission included, the guide gives you access to the monument before starting the tour. If you already bought your own ticket, you can book just the official guide service for the explained tour.
Can I book just the guide if I already have my ticket?
Yes. For that option, prices are: adults without ticket €15, children aged 10 to 14 without ticket €12, and children under 10 without ticket free.
What does the guided tour include?
It includes the walk through the interior of the Mosque-Cathedral with an official guide, lasting approximately 1 hour and 15 minutes. You can also ask your guide, once finished, for the tickets to the Fernandine Churches issued by the Cathedral Chapter.
Changes, cancellations and refunds
Can I cancel my booking and get a refund?
Yes. You can cancel with a 100% refund up to 24 hours before the start. If you cancel with less than 24 hours' notice, 40% of the amount paid is refunded.
Can I change the date or time of my booking?
You can reschedule your booking up to 24 hours in advance, subject to availability.
What happens if the monument closes for an official reason?
The activity runs as scheduled unless the monument officially closes due to bad weather or another communicated reason. In case of an official closure, a solution is arranged based on availability.
Groups, families and accessibility
Is the Mosque-Cathedral accessible for wheelchairs or strollers?
Yes. The interior tour is accessible for wheelchairs and strollers, although in areas between columns a baby carrier may be more comfortable if you're travelling with young children.
Can children come along and do they need to be included in the booking?
Yes. Children must be included in the booking to keep track of capacity, even if they have a free rate depending on the option.
Are pets allowed during the visit?
No. Under the monument's rules, pets are not allowed inside.
Do groups use radio guides?
Yes. If the group is larger than 9 people, radio guides are used and headsets are also provided. There's no need to bring your own headphones.
Can't find your question?
Message us on WhatsApp +34601168332 and tell us which option interests you, the approximate date and how many people you are. We'll get back to you with the exact information for your case.
You can go ahead and book your guided tour of the Mosque-Cathedral or see all the options.
